Starting a new formula
I encourage you to learn about the tools we use, and many of our tools have helpful articles to further acquaint you with them.
Because herbal blends are most effective with consistent use, and because most of our formulas focus on rejuvenation, which takes time to accomplish, we use formulas for longer periods of time.
In general, two weeks of consistent use of an herbal formula will offer an opportunity to begin see how it is affecting you. Of course, if you notice any undesirable effects on a new formula, please stop taking it and contact us.
Allergic reactions to the herbs we carry are very rare, but anything is possible. If you are feeling like you may be having an allergic reaction, please seek medical attention immediately.
You receive your herbal formulas in the mail, on schedule, and we pay for the shipping! Having the auto-order means you don’t have to place an order every month and that you are likely to be more consistent with your tools.
Adjust at any time. If you want to change your product mix, or your frequency (standard is monthly, but we can customize.
Cancel at any time. We just need to know at least 5 days before your scheduled ship date to ensure we haven’t already sent your order.
Simply email us to set up or adjust your Membership order.
Order processing, shipping, and tracking
All orders are mailed. We ship with USPS Priority Mail so that ensure prompt delivery, especially outside of CA, and so we can track orders.
Orders are shipped Monday-Friday, and usually fulfilled within three days of the order.If you have not received your package 3-5 business days (U.S. orders), please email us so we can track it.
If you are in need of expedited shipping, we can send the order Express Mail. Please email us to request this service.
If you are having trouble remembering the name of a product you had ordered, you can look it up on your account purchase history, or email us.